FAQ
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What is the common order process?
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1, You should send INQUIRY to us by email, fax, telephone, MSN or online message, including the type of stone, size, surface finish, drawing etc.

2, Our sales will give you QUOTATION within 24 hours when we receive your inquiry.

3, DISCUSSTION about the price, processing, color, quality, delivery time, freight cost, payment, sample etc.

4, We make Proforma Invoice (PI) or Sales Contract for your confirmation, you should confirm the PI or contract, then arrange deposit or open the L/C, we'll start production when we receive the deposit or L/C.

5, SHIP all of products, fax the B/L to client, then client should pay the balance, or present all of documents with L/C to the bank.

6, Send all of original documents to clients or make the telegraphic release after we receive the balance of payment.


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